HTC and LogMeIn have partnered up to offer the latter’s Rescue service on all HTC phones (carrier approval pending) moving forward. The software will be of convenience to both you and HTC. LogMein Rescue allows customer care and support representatives to remotely control your phone to help troubleshoot any issues you may be having. It’s a customer care rep’s dream. I can tell you first hand that it can sometimes be extremely frustrating to walk a customer through an interface or a procedure without being able to visually show them what to do. With LogMeIn Rescue, all of that is out of the window.
Android Phone, HTC Devices to Be Pre-Installed With LogMeIn Rescue for Better Device Support