Wednesday, December 7, 2011

Consumer Reports: Verizon has highest satisfaction rate among major US carriers, AT&T is lowest

Consumer Reports: Verizon has highest satisfaction rate among major US carriers, AT&T is lowest

It's annual satisfaction survey time for Consumer Reports, and the magazine has a few results to share in anticipation of next month's issue. It appears that regional provider Consumer Cellular topped the charts - the survey rated scores from 66,000 online subscribers - though Verizon was ranked the highest out of the four major players for the second year in a row, followed closely by Sprint and T-Mobile. According to the survey, the latter company was still "significantly better" than last-place AT&T. The full results will be published in the January 2012 issue.

Engadget, Consumer Reports: Verizon has highest satisfaction rate among major US carriers, AT&T is lowest