Rental car companies are usually willing to overlook small dings and glass chips, But not Vancouver airport's Budget Rent A Car office, say a group of consumers. They claim that Budget location is notorious for flagging returned cars for the most minor of offenses. Worse, they allege that some damage may have been caused by previous customers, and much of it is usually considered normal wear and tear. Alarmingly, a number of complaints allege that damage charges were added after vehicles had been returned and inspected.
Autoblog , Budget Rent A Car under fire for bilking customers (video), Budget Rent A Car under fire for bilking customers (video)