Monday, January 21, 2013

CSS Insurance Switzerland adopts CustVox CEM solution following two month pilot project

Zürich, Switzerland, 21 January 2013: CustVox AG, the leading EMEA CEM solutions provider, has just signed a deal with CSS Insurance, Switzerland, to rollout its CEM solution, following the completion of a successful two-month pilot project.CustVox originally deployed its Customer Experience Management (CEM) solution, based around the CustVox Voice of the Customer (VoC) Hub, into CSS Insurance Switzerland last year, as a limited two-month pilot project.

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