NewVoiceMedia recognised in report covering cloud performance and availability

Leading industry analyst firm highlights cloud vendors’ ability to provide impressive service availability and TCO13 December 2012 – NewVoiceMedia, the leading provider of true cloud contact centre and voice solutions, has been named in Gartner’s research note detailing the development of Contact Centre as a Service (CCaaS) offerings in Europe.The highly-regarded analyst firm identified four distinct types of European CCaaS providers – application specialists, communication service providers, system integrators and infrastructure technology providers.

Press Release Distribution , NewVoiceMedia recognised in report covering cloud performance and availability, NewVoiceMedia recognised in report covering cloud performance and availability