CustVox® Completes Acquisition of the Zeel.ch Social-Identity Platform

CustVox, a leading provider of Customer Experience Management (CEM) solutions and Voice of the Customer (VOC) Analytics announced today the acquisition of Zeel.ch, an advanced software platform that bridges CRMs to widely-used social utilities like Facebook, Twitter, Google+ and LinkedIn. Zeel.ch’s platform extends customer profiles into a social dimension never met before by identifying customers’ social circles, detecting hidden communities and locating promoters and detractors to optimize marketing actions and provide a unique and much deeper understanding of a company’s client-based social buzz. Dr.

Press Release Distribution, CustVox® Completes Acquisition of the Zeel.ch Social-Identity Platform